Insurance
& Damage Waivers

Standard Insurance:

We offer a standard cost plus 10% insurance fee per month on all equipment we hire. This is stated on all quotations and correspondence.

 

Panel damage / cable damage / thieft etc...​

​Separately machinery panel damage, cable insulation damage, thief is not covered in this fee. Damage Waiver is not insurance, but is an agreement by  the Customer’s and their liability for damage to the Equipment which can be limited in some circumstances only, to an amount called the Damage Waiver Excess.

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Note: Damage Waiver does NOT cover the costs of recovery of the Equipment, which is always payable by the Customer.

Subject to the provisions of this document, Damage Waiver applies to each incident occurring in all hires. The Damage Waiver Excess is the actual repair cost of the Equipment, or 20% of the current replacement cost of the equipment as reasonably determined.

DAMAGE WAIVER DOES NOT APPLY AND WILL NOT LIMIT THE CUSTOMER’S LIABILITY in the following circumstances;
(a) where the Equipment is lost or stolen;
(b) where the operator is not suitably licensed;
(c) where the operator is affected by drugs and/or alcohol;
(d) where the Equipment has been wilfully damaged at any time during the Hire Period;
(e) where the damage is caused while the Equipment is being driven or towed on any road that is unsealed or is not a public road;
(f) where the damage is caused in any way by overloading;
(g) where the damage is caused by flash flooding or general water damage;
(h) where the damage is caused by a collision with a bridge, carpark, awning, gutter, tree or any other overhead structure or object whatsoever due to insufficient clearance; or
(i) where the damage is caused by a truck, truck crane or HIAB.

Credit account customers will have Equipment Waiver Plus applied to all relevant hires unless the Customer has declined the Waiver on their credit application form or have opted out by providing notice to us in writing.
The reduced Damage Waiver Excess and the Theft Waiver Excess which apply to medium and large Equipment when the Equipment Waiver Plus Fee is paid and will be shown on the Hire Schedule and will vary for different types of machinery.
 

THEFT WAIVER DOES NOT APPLY AND WILL NOT LIMIT THE CUSTOMER’S LIABILITY FOR THEFT

in the following circumstances;
(a) where the Customer has failed to keep the Equipment in a securely locked enclosed area.
(b) where the Customer has failed to submit to EEC a Police report on the theft within seven days of the theft allegedly occurring.
In the event of Theft Waiver applying, hire fees will be charged to the Customer until the Police Report is provided.
(c) A Damage Waiver Excess must be paid by the Customer for each and every separate incident which may occur in any Hire Period, where any Damage Waiver is applicable.​​.